One only has to be diagnosed as "Gluten Intolerant" to understand the standard level of "paranoia" that accompanies each first visit to a new restaurant. (For the record, this feeling
never completely goes away, but does diminish about 90% after a restaurant has proven itself to be capable of managing both the menu items as well as the protocol for handling "gluten-
free" customers.) The Carrabbas (Arboretum) in Austin, Texas has certainly proven to understand the needs of its gluten-free clientele. First and foremost, at least in this writer's opinion, is the fact that Carrabbas will prepare gluten free "pasta" provided by guests. I always bring my own, and I have never been disappointed.
In addition, servers there seem keenly aware, (although it's best to remind them, i.e. (salad needs to be mixed in a clean bowl, no croutons) to which they acknowledge cheerfully! Better safe than sorry, always! "Pastas" are always cooked in fresh water, and their gluten free menu is spelled out to the letter. It is then up to management to execute company policy.
This location is SPOT-ON. I wouldn't be afraid to take any friend there for a meal! The restaurant business is pretty simple, take some food and cook it, with about a MILLION details in between
taking it and cooking it, and we're grateful and appreciative that this chain has taken the Gluten issue as seriously as it has, and it is our pleasure to reward Carrabbas with our business, and we
encourage others to do the same. We simply remind you not to give up "ownership" of the issue of being gluten intolerant. REMIND, REMIND, REMIND, your server. If they're good they'll appreciate it. If they're not, you'll appreciate it.