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Royal Caribbean Serenade of the Seas
Avg. Customer Review (4.3 Palms):
4.0 Palms
Number of Reviews: 3


Review Type: Cruise Ship
Location: Barcelona, Spain
Dedicated GF: No
Phone: 866-562-7625
Website: http://www.royalcaribbean.com

 

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Western Mediterranean Cruise,

Reviewer: Drelaine

4.0 Palms
4.0 Palms
I was diagnosed with Celiac disease in 2013. I went on a cruise last summer with my son who also has Celiac disease. It was our first cruise ever, and I was very happy when I spotted a gluten free area in the Windjammer which is a cafeteria style restaurant. My son and I both became sick, however. I was sick for the duration of the cruise plus two weeks afterward. My son was sick for a couple of days only. We were glutened once but the effects lasted long enough that I literally lost 10 pounds while on vacation. I noticed in the Windjammer that people were coming to the gluten free area and spooning their selections onto their plates containing gluten foods (i.e. cross contamination). I noticed that on the second day of the cruise and did not return to the Windjammer. We ordered room service for breakfast in order to ensure GF, and ate our lunches and dinners in the main dining room. Our head waiter (Alex) was outstanding. He made sure to come to our table every time we arrived and personally take our orders for the following day. He assured me that he personally would overlook our meal prep to make sure there would be no cross-contamination. The meals in the main dining room were varied and very very delicious. There were multiple GF and DF options available daily. The head waiter also brought out gluten free desserts for us (also lactose free for my son who is allergic to lactose). There were also other restaurants such as Chops Grille that had gluten free options (not just salads), and I even found a bakery onboard in the Central Park area of the ship that had a few gluten free cupcakes that were delicious. Overall, if you have Celiac, I highly recommend that you eat in a restaurant that will provide gluten free dishes that are cooked separately. I especially highly suggest that Celiacs on Allure of the Seas stay away from the Windjammer where there is risk of cross-contamination from other cruisers who want to sample the gluten free foods and tap those onto their plates that already contain foods with gluten (tap the serving spoon with a piece of gf chicken onto wheat pasta already on the dish). Be sure to notify your head waiter of all dietary restrictions and if you order room service, also notify of the need for gluten free. Although I noted our Celiac disease on our reservation when I booked it, and also completed a form for special dietary restrictions, it was important to speak directly with the head waiter when I arrived because there are so many faces onboard that I am sure they don't know who has a dietary restriction and who doesn't. Once the head waiter meets with you and is aware of what your restrictions are, he/she will remember for the remainder of the cruise. Allure of The Seas is a beautiful ship, with a lot of fun activities, great restaurants, and outstanding Broadway type shows.

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Royal Caribbean Serenade of the Seas


Gluten free dining in Barcelona and other areas of Spain,

Reviewer: Freesoul

4.5 Palms
4.5 Palms
Viena is a chain of over 40 restaurants in Catalonia and Andorra, Spain. They offer kind of fast food with 'bocadillos' -- traditional Spanish sandwiches and burgers. It is basic food, but good. They offer a variety of them with gluten free bread. The waiters are very nice and well informed. It was a nice experience. Will definitely eat there again.

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European Sailing with plenty of gluten free choices,

Reviewer: WendyK

4.5 Palms
4.5 Palms
This summer we spent our family vacation a Royal Caribbean European cruise. We have done many vacations on this cruise line and always come home very happy.

We set sail out of Barcelona, Spain for a 12 day cruise. The majority of our meals were eaten on the ship in the main dining room.

I was impressed with Royal Caribbean's attention to food services. To start with, when you book your cruise, the Royal Caribbean booking agent asks you if anyone in your party has any dietary requirements . Always a good start. Any requests are sent to the ship's dining services.

On the cruise we had a wonderful head waiter. Our waiter and assistant waiter were great too! Our head waiter was well informed about the guests in his section of the dining room. On this particular sailing, he had 11 gluten-free guests, 2 peanut-free, 1 canola oil allergy , several shell fish allergies and multiple other food requests. He seemed to really understand the needs and concerns of his guests.

I asked him several questions about the kitchen. First, all kitchen staff and servers are trained about food allergies and issues.

There are designated areas for gluten-free, as well as gluten-free fryers, grills & utensils.

Some foods are brought in fully prepared from outside gluten-free facilities. Other foods are made on board. I imagine this aspect of the food might change from ship to ship.

From kitchen to table, foods are brought out on large trays. While the large trays may have many meals on them, the designated foods are placed on the top, with tags. All dishes have covers.

The gluten-free menu is part of the standard menu. Gluten-free icons are used to mark all of the options. There were plenty of appetizers and entrée options to choose from. Desserts were a bit more limited.

I think Royal Caribbean has made a great effort to ensure satisfied customers. I would still be vigilant at every meal. The dining room serves many meals to many guests each seating.

I ordered both gluten-free meals as well as the standard meals and was pleased with both (I'm not Celiac or gluten sensitive, but I choose to eat gluten free when the option is available). Years ago when my son was gluten-free/dairy-free traveling was so much harder!

I wouldn't wait until you get on board the ship to let them know that you are gluten-free. It certainly wouldn't hurt to confirm the details with them again before sailing. We had a great experience hope you do too!

There's also a video you can view on Royal Caribbean's website that details their gluten free program: http://bit.ly/1bKoc1q

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Royal Caribbean Serenade of the Seas



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Businesses marked with a Dedicated Gluten Free icon are DEDICATED GLUTEN FREE ESTABLISHMENTS.