Avg. Customer Review (2.0 Palms):
True 1 2 2.0 Palms
Number of Reviews: 1

Review Type: Restaurant
Location: 890 William Hilton Parkway Hilton Head Island SC 29928
Dedicated GF: No
Phone: 843-341-3772


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Gluten Free not always free of gluten,
March 20, 2010
Reviewer: from Hilton Head Island, SC

2.0 Palms
2.0 Palms
We live here in Hilton Head and travel frequently. Generally, we have been very pleased to find a Bonefish restaurant, as they do have a GF menu. (Our first choice is always Legal Seafood, as they are very strict about their GF menu and have many choices, but there aren't that many of them in the US.) This last visit to Bonefish was very disappointing, as something in the meal was not gluten-free and I had a very difficult night. My husband spoke with someone at the restaurant, and when the manager called back, he insisted that everything was gluten free and that the kitchen is not allowed to deviate, etc., etc. My husband explained that he just wanted to warn him so that it wouldn't happen to anyone else, and that we understand that cooks sometimes put a little flour in the mashed potatoes, etc., etc., but he said that was impossible. To all of us who are gluten-intolerant, we know the little signs that things may not be quite right when we order. The first thing that happened was that they brought out a small sushi meal, which neither of us ordered. Then when they brought out the salmon dish, it had some kind of a rice dish instead of the mashed potatoes. They took it back and returned with the mashed potatoes on the plate. In hindsight, I should have realized that something was not quite right, but I took the wait person's word for it that all was well. The problem with this restaurant is not simply that they made a mistake, it is that they are most likely not going to fix it because they insist no mistake happened. If you go there, do not order the Garlic Mashed potatoes, and do not let them put anything on your fish. That way you will probably be safe.

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