Our initial contact was with Leticia Feldmann, Reservation Center, Leticia email@example.com. She sent our advance request with dispatch and completely clearly so that dining every meal was easy at Mabu. Nothing appeared lost in translation. Mabu was well prepared for Gluten-Free and offered numerous flavorful selections.
One of the managers, Rosone Morques, was most helpful, sincere and very efficient in the dining areas at all times. I so appreciated her. When we checked in, she was fully prepared. Usually, I do this alone. Our tour guide Rodrigo wanted to come with me and he facilitated all more smoothly. I had every confidence Mabu understood. There aren't many hotels in Foz do Iguacu and we didn't want to go in town for a pizza joint or Oriental, so we had dinner here and we both were well satisfied - Gluten Free and not GF. Others in our group who tried in town were severely disappointed.
Mabu has a staff including nutritionists available for any dietary needs. Staff asked the nutritionists when I had any questions, just to be positive they understood our questions. I spoke with two nutritionists at Mabu (for dinner and breakfast) and was fully confident all understood Celiac. Others there were familiar with Gluten-Free. Alceu Vieira was helpful as well. All our questions were answered in a knowledgable manner about recipes. If not known, they promptly found the proper person to ask and quickly informed me.
Of interest were Mabu's hot dishes with butter. I was told by Alceu that the butter used in hot dishes is NOT Gluten-Free. Normally there is no gluten in butter but he cautioned me about this on several dishes.
Mabu offered a wide variety of fruit juices, soy/soya milk, cow's milk, teas, and other refreshments, eggs, meats, cheeses. They offered a Gluten-Free bland bread, no cereal nor couscous at breakfasts. They did not offer their more flavorful vanilla/chocolate Gluten-Free bread the second day which was disappointing as it was quite good, not too sweet. Alongside the coffee and teas was a small dish that looked like cocoa. It was, but it contains gluten. I was so glad I asked as one could not tell it wasn't only cocoa. Goes to remind us celiacs that nothing is obvious.
If one eats meat and dairy, the range is greater. I wish I took pictures here, but I was busy gobbling up the good food instead of snapping photos. Sorry, folks.
To read more about this trip, visit http://glutenfreeglobetrotter.com/2013/05/20/guest-post-glimpse-of-south-america-part-1