Juan, a manager, in charge of our tour's welcome light meal was very helpful. Most of the food served that evening was Gluten-Free for everyone. Diners didn't recognize it as Gluten-Free, only good food. How nice to fit GF in so well.
In the breakfast area the following mornings, the waiter who helped me most also was another Enrique. When he knew he wasn't going to be at work the next days, he arranged for Rubin to help me. He conveyed ahead of time the Gluten-Free needs and all went very nicely. All were very helpful, gracious people in the dining area here. They recognized the cross-contamination issue and prepared a special omelet or dishes for me. Their GF bread was plain white toast, ordered and toasted at request. They served me 2 bags of small hard cookies for each breakfast. A kind offer but there is so much sugar with these GF cookies for breakfast. The staff was superb about fixing something separate Gluten-Free for me and most pleasant about it. The chef's omelets were delicious and quite large, custom-made. Wonderful.
By contrast, it was a tease seeing a smorgasbord on the regular breakfast buffet offering over a dozen different glutened beautiful breads and more. Dishes of sauces, jams, honey, etc. were not safe for Gluten-Free as I saw people dip into the spreads, touch their breads with the serving spoons or forks and return the serving piece to dishes. Libertador seemed pleased to bring me whatever I asked for so this was a good Gluten-Free place for breakfast.
It was at this hotel, however, that I got glutened when we ate downstairs in the lounge one late afternoon when their dining area was closed. I ordered risotto which should have been a safe selection. I showed my restaurant card. I was careful about ordering Gluten-Free and tried my best to be sure the waiter understood. The waiter said he understood. Even with best efforts, we don't know fully what happens in the kitchen and on the dish's way to the table. Point made.
To read more about this trip, visit http://glutenfreeglobetrotter.com/2013/05/20/guest-post-glimpse-of-south-america-part-1