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Carrabba's
Avg. Customer Review (3.5 Palms):
3.5 Palms
Number of Reviews: 1


Review Type: Restaurant
Location: 3200 High Point Rd, Greensboro, NC 27407
Dedicated GF: No
Phone:
Website: http://www.carrabbas.com

 

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Review of Carrabba's restaurant in Greensboro NC and their gluten-free offerings,

Reviewer: Ilovebooks

3.5 Palms
3.5 Palms
I have not eaten at a Carrabbas since my Celiac Disease diagnosis in 2008. We were on a college visit with our daughter and I remembered reading that they had a gluten free menu so we stopped. It was around 3:00 and the restaurant was virtually empty. I was pleasantly surprised with the Gluten Free menu and ordered the sicilian chicken soup and a chicken entree. Our waiter was very knowledgable about gluten. My soup arrived and it was DELICIOUS right until I was about half way through and scooped up a piece of pasta on my spoon. I simply set the spoon across the cup and when the waiter came by the table he immediately saw the problem. He said the gluten free soup was cooked in a separate pot and he couldn't understand how pasta could have gotten in my soup. He was very apologetic and offered to bring me another cup but I declined. He said he would send the manager to our table. The manager arrived and also apologized. My husband very calmly explained that we weren't looking for a free meal or any compensation but that cross contamination is a very serious problem and I would be sick for the next several days. The manager did not attempt to explain how the pasta could have gotten in to the soup--I wish I would have asked him. (I have to wonder if there really is a separate pot.) My entree was equally delicious even though I was a bit concerned. I was hungry so I ate. Note: the manager came back to our table and said that since we didn't want my meal comped he wanted us to accept a $25 gift card. Even though I had this experience I will try the restaurant again when we are back in town in June--the food was that good!!

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Businesses marked with a Dedicated Gluten Free icon are DEDICATED GLUTEN FREE ESTABLISHMENTS.