May 30, 2019
We held my daughter’s Bat Mitzvah at Second NYC in February. After assuring us that they could cater the event gluten and dairy free safely, they went ahead and served regular bread in multiple ways, did not mark that it wasn’t gf and the serving staff told us that it was gf. My daughter and several guests became very ill and the event was ruined. After admitting to and apologizing for their mistakes, the venue Second NYC, offered to negotiate an adjustment to our bill. During those negotiations, and without consent, they went ahead and charged my credit card for the full amount. They are careless with people’s health and engage in duplicitous business practices.