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Carnival Liberty
Avg. Customer Review (3.0 Palms):
3.0 Palms
Number of Reviews: 2


Review Type: Cruise Ship
Location: various itineraries
Dedicated GF: No
Phone: 888-227-6482
Website: http://www.carnival.com

 

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Starving on Carnival Ecstasy: Not good for gluten-free diners,

Reviewer: Gsdickson

1.5 Palms
1.5 Palms
The dining staff on board the Carnival Ecstasy was NOT helpful at all. My family of 6 (2 with Celiac Disease) took a 5 night cruise for Christmas. I had called Carnival to make sure they could accommodate their needs and they assured me they could. What a joke! The assistant maitre’d was rude and told me we were not the only passengers on board with a special dietary need. They came around after dinner with the next day’s dinner menu for them to order from. One night they ordered the same meal. One came with gravy and one came without! Their meals came out all at once (salad, appetizer, dinner meal together) as the rest of us waited for our appetizers. They assured me there were gluten free hamburger and hotdog buns and bread at the deli and at the Lido Deck buffet area. No one had any idea what I was asking for. They said they had gluten free pancakes and waffles in the dining room for breakfast. True, only if you pre ordered them! What?? No one told us we had to order anything ahead of time except dinner. No one should eat eggs 5 days in a row! Thank goodness we were able to find a grocery store in Nassau and bought a box of Fruity Pebbles.The head maitre’d told me the chef should have been able to make us waffles without pre ordering them and apologized for this staffs lack of care. He sent gluten free rolls to our table for dinner that night, but then that was the last we heard from him. In retrospect, he told me what he thought I needed to hear to get me off his back, because I never saw him again. Overall, we were very disappointed in meals, staff knowledge and overall willingness to accommodate our needs. WE WILL NEVER CRUISE WITH CARNIVAL AGAIN!

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Carnival Liberty,

Reviewer: MassachusettsMom

4.5 Palms
4.5 Palms
Great experience! The hostess (Ramona in the Golden Dining Room) worked with us every night to be sure that my daughter had yummy, gluten free meals. She showed us the next day's menu each night and had my daughter pick what she wanted to eat. If there was nothing on the menu that really appealed to her, Ramona had the chef make her whatever she wanted. They had gluten free pasta and bread (although the bread was not very good) and each night the chef made her a special gluten free dessert. The breakfast buffet was easy for her to eat at as they had fresh egg omelets, scrambled eggs, hash browns, bacon, sausage, and fruit. At lunch, Ramona helped us find gluten free options on the buffet such as stir fry (with rice noodles), french fries, salad, chicken, hot dogs etc. She ate well the entire week and did not get sick at all. I felt that Carnival took good care of her. I do wish that they had been able to provide her with gluten free pizza and some type of dessert other than mousse, crustless cheesecake or creme brulee, but they assured me that they are working on getting more gluten free options.

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Businesses marked with a Dedicated Gluten Free icon are DEDICATED GLUTEN FREE ESTABLISHMENTS.