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Kauai Grill (at the St. Regis Princeville)
Avg. Customer Review (3.5 Palms): 3.5 Palms
Number of Reviews: 1

Review Type: Restaurant
Location:
5520 Ka Haku Road, Princeville, HI 96722
Dedicated GF: No
Phone:
Website:
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1 reviews available


Average gluten-free dining experience at restaurant in Kauai,

Reviewer: from Long Island, NY - See all reviews by Fireflymd

3.5 Palms
3.5 Palms
This was the only restaurant we went to in Hawaii that had little Hawaiian atmosphere. It was not open air, and once seated I felt I could be eating anywhere. There was a pretty sunset, but the ambience was cold. When we arrived the maitre 'd asked if we had any questions about the menu, and indeed I did, as my son has Celiac and needs to eat gluten-free. This gentleman was visibly thrown off by my query about possible gluten-free items on the menu, rattled off the first few as having flour in them--then quickly excused himself commenting he would discuss this with our waiter. Our waiter arrived and was completely unaware we had a gluten-free diner at the table--the maitre'd never notified him. Our waiter was very kind and gracious, and said there were chickens in the kitchen that had not been floured yet, and my son could order the Roasted Organic Chicken he requested. When the meal was served, however, the server did not indicate that my son was being served the chicken prepared without flour, and I fault myself for not ascertaining this as well. Our meals were good, not fantastic, and this resort was out of the way, and had a more formal atmosphere than I would prefer. I was disappointed with the way the maitre'd handled our gluten-free query--we eat out quite often, and were surprised that he never returned to check on us. This was the only restaurant in Hawaii where our gluten-free experience was less than exemplary.


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Businesses marked with a Dedicated Gluten Free icon are DEDICATED GLUTEN FREE ESTABLISHMENTS.