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Featured Review

April 2014

Amazing Service & Delicious Gluten Free Food at Hotel in Atlanta, GA


5.0 Palms
Grand Hyatt Atlanta in Buckhead
Review Type: Hotel
Location: 3300 Peachtree Road, NE, Atlanta, GA 30305
Phone: 404-237-1234
Website: https://grandatlanta.hyatt.com/en/hotel/home.html
Contact: Executive Chef Thomas McKeown
Date Visited: March 13-16, 2014
Review Posted: March 17, 2014
Summary This Hotel in the Buckhead area of Atlanta is gluten free friendly and family friendly, too!
gluten free menu for kids at Grand Hyatt in Buckhead Atlanta

Chef Thomas and the ENTIRE staff at the Grand Hyatt Atlanta were truly amazing. My son was just diagnosed with Celiac in January just one week shy of his 6th birthday, and this was our first vacation since he was diagnosed. I was very anxious about traveling and making sure that my son would have safe food available but Chef Thomas took care of him well beyond my hopes and expectations. I spoke with him before we arrived and he was extremely knowledgeable about Celiac disease and the restrictions and already has dedicated griddles, fryers, etc. to accommodate. He was so thoughtful to ask what my son's favorite foods were to make sure he would have gluten free options available during our entire visit.

gluten-free-snacks-at-grand-hyatt-atlanta

When we checked into the hotel, we were treated to a wonderful surprise. The refrigerator in our suite was stocked with complimentary drinks (organic milk and juices, water and soda), there was a custom made gluten free menu (see photo of GF kid-friendly menu above) with all of my son's favorite foods plus a few surprises, AND homemade gluten free donuts for my three kids (check out my son's look of awe in this photo)! Every day, there was a special gluten free snack in our room (see photo below of gummy bears, jelly beans, and a gluten free peanut butter chocolate CUPCAKE). And every day, the entire restaurant and room service staff greeted my son by name and was prepared for his special needs.

Grand-Hyatt-Atlanta-gluten-free-cupcake

We were traveling with three other families so we had a large group at breakfast (14 of us) and they even gave us a separate room that they reserved just for us each morning. Not only were the gluten free options delicious but all of the food was truly delicious and enjoyed by kids and adults alike. We even ordered box lunches for my son on two of the days to bring with us during our excursions for the day. We felt like such honored guests and so at home at the same time. I don't know that that first travel experience being a gluten free/Celiac family can be topped. They were all truly wonderful and I would HIGHLY recommend going there for anyone with Celiac. My only recommendation is to call ahead so that they know you are coming and to give them time to prepare. Oh and please tell them that Owen said hello!

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Karen Broussard, Founder and President of GlutenFreeTravelSite

Karen Broussard is the Founder and President of GlutenFreeTravelSite. Karen launched GlutenFreeTravelSite in 2008 after her son was diagnosed with Celiac Disease at a very young age. She and her family found that dining out and traveling could be a real challenge for people following gluten free diets, and she wanted to provide a place where the gluten free community could go to share their experiences first-hand with others.

In addition to heading up GlutenFreeTravelSite, the DINE GLUTEN FREE Mobile App, and the Gluten Free Travel Blog Karen is an Associate Editor of Simply Gluten Free Magazine and volunteers each summer at Camp Celiac in Rhode Island. A graduate of Georgetown University with a degree and career in Marketing, Karen resides with her husband and two sons in the Washington, DC area.

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